Newly-deceased Eleanor Shellstrop is sent to the Good Place, but only by mistake; Eleanor is determined to become a better person in her afterlife with help from friends Chidi and Janet; Eleanor tries to prove to Chidi that she's worthy of his help. 

Eleanor engages in a voluntary community cleanup rather than learning to fly, in an effort to become a good person. MIchael is assisted by Tahani and Jianyu to come to terms with a mysterious fault in his neighbourhood paradise. 

Eleanor suspects her neighbour Tahani knows her secret; Chidi begins teaching Eleanor about ethics; Janet experiences some unusual personality changes; Janet and Michael set out to help Chidi find a new interest. 

Eleanor has difficulty remaining unseen; Tahani is asked by Michael to help a neighbour discover her true purpose; Eleanor makes another friend at the neighbourhood, but soon learns that they are hiding something. 

Eleanor believes Chidi's ethics lessons are working after she subconsciously does a good deed. However, Chidi's coaching has become a full-time job for him, and he cannot enjoy paradise; Janet and Michael must take control of an emergency. 

Eleanor assists Michael with the essential task of locating the problem within the neighbourhood that could decide her future in the Good Place. However, to be a good person she must expose herself as a fraud; Chidi volunteers help his friend. 

Eleanor and Chidi must make a difficult sacrifice to save Michael from an eternity of torture in the Bad Place. Chidi is conflicted by what they must do and questions the morality of Eleanor's solution. 

Michael seeks to disclose the morality of Eleanor's past life by interrogating Eleanor and her friends at the neighbourhood; Chidi must come to terms with his moral dilemma of harbouring a secret. 

An unprecedented circumstance tests Michael's abilities; Chidi makes a new connection with the other Eleanor; Eleanor gets a taste of what things are like in the Bad Place from the real Eleanor. 

Eleanor's life on Earth and in the Good Place is assessed by the other Eleanor and Bambadjan who seek to act as her legal advisors; Chidi is pressed by Michael to make a decision of paramount importance; Eleanor makes a personal discovery. 

Eleanor must amass enough points through performing good deeds to ensure her position in the Good Place; Chidi seeks out Eleanor for guidance about love, while Michael makes an unexpected revelation. 

Chidi and Tahani assist Michael as he faces his most difficult challenge yet; Eleanor and her friends ponder their fates in the neighbourhood; Jason and Janet venture to the Medium Place, a town occupied with only one citizen, Mindy St Claire. 

With the Bad Place two people short, Eleanor and her friends must decide who stays and who goes. Meanwhile, Michael goes to extreme measures to fix his neighbourhood.